Melaina Chambers
Workplace Experience, Culture & Program Leader
Designing how people experience work — through culture, leadership, and connection.
I partner with growing organizations to design and scale the systems that connect employees to leadership, product, and culture — helping teams operate with clarity as they scale.
From executive engagement to onboarding, product alignment, and workplace experience, my work sits at the intersection of people, programs, and operations.
As companies evolve, this increasingly includes thinking through how AI integrates into these systems — shaping how work is experienced, not just how it gets done.
Previously
Meta · Microsoft · Amazon · Starbucks Coffee Company HQ
Partnering with executive leaders to design and scale culture systems across global teams.
02 — Meet Melaina
I design and scale culture systems inside organizations.
I'm typically brought in at key moments — when organizations are growing, evolving, or need stronger internal systems that align employees to product, strategy, and direction.
That often shows up in subtle ways:
- —onboarding feels inconsistent
- —leadership feels distant
- —product direction isn't clearly understood
- —culture starts to fragment as organizations scale
That's where my work sits.
I build the systems that connect those pieces — designing employee experiences, leadership engagement, and program infrastructure that help organizations operate with alignment.
Increasingly, this also includes identifying where emerging technologies — including AI — can strengthen these systems in practical, meaningful ways.
03 — How I Think About Culture
Culture isn't a separate initiative — it's a system.
It forms when structure is clear, leadership is visible, and employees understand how their work connects to the company's direction.
That's where trust, belonging, and performance take root.
As these systems evolve, the way information flows and how AI is integrated increasingly shape how culture is experienced day to day.
04 — What I Build
Culture systems that scale with the business.
My work focuses on four core systems that keep organizations aligned and shape how culture is experienced as they grow.
Across all of these, I look at where tools and emerging technologies can enhance how employees engage, communicate, and stay connected — without losing the human experience at the center.
i.
Executive Engagement & Leadership Visibility
Designing high-impact leadership experiences — from all-hands to intimate forums — that strengthen trust, clarity, and connection between employees and leadership.
ii.
Onboarding & Workplace Integration
Building onboarding and integration systems that help new hires and acquired teams ramp quickly, feel connected, and operate as one organization from day one.
iii.
Program Operations & Budget Infrastructure
Leading end-to-end program operations — including budgets, vendor strategy, and execution systems — ensuring quality, consistency, and scalability across experiences.
iv.
Product Engagement & Alignment Systems
Creating product engagement forums, feedback loops, and innovation experiences — from product fairs and tech talks to dogfooding programs — that connect employees directly to product strategy and decision-making.
05 — Selected Case Studies
Culture systems in practice.
A deeper look at how I design culture systems, leadership engagement, and product connection in real-world environments.
01
Scaling Culture Systems Across Meta SoCal
Global Partnerships + Reality Labs
- —Onboarding systems, All Hands, product engagement, and office identity — built during rapid growth across multiple teams and locations.
02
Executive Leadership Visibility Systems
Designing structured leadership forums
- —Designed firesides, Q&As, and executive visits that increased visibility, trust, and direct employee access to leadership.
03
Product Engagement & Feedback Systems
Connecting employees directly to product strategy
- —Internal product fairs, tech talks, and feedback loops connecting employees to product strategy and innovation — including Ray-Ban Meta demos and dogfooding programs.
04
Experiential Hiring & Culture
Raphael Saadiq Event
- —Designed a culture-driven event experience that contributed to leadership hiring outcomes — demonstrating how experience design can influence talent pipelines.
05
Program Operations & Execution
Managing complex, high-impact programs end to end
- —From global executive travel and C-level briefings to large-scale events and intimate experiences — overseeing budgets, logistics, and operational detail at every level.
06 — Selected Impact
Building the systems that connect a region.
When I joined the Meta Los Angeles region, the organization had grown to over 3,000 employees across multiple sites, but the cultural systems hadn't yet been designed to support that scale.
Employees lacked consistent ways to engage with Meta's products locally, and leadership moments weren't always visible or accessible — especially for remote and distributed teams.
I introduced structured communication and engagement systems that increased visibility across key moments — from leadership forums to product demos and tech talks — with opportunities to participate both in person and remotely.
At one event, demand exceeded capacity and the dogfooding team ran out of devices.
Over time, this work led to me becoming a trusted partner for leadership engagement, supporting executive visits and strengthening employee connection across the organization.
One moment that stayed with me was during a Q&A when an employee shared that these forums were one of the only ways they could experience leadership conversations live.
That's when it became clear the systems were working — connecting employees to leadership, product, and the company's direction.
07 — How I Partner
A fractional partnership model.
I partner with organizations as a strategic advisor, fractional leader, or full-time operator — depending on their needs and stage of growth. Typical engagements run 3–6 months.
Culture Systems Design & Scaling
Design · 3 – 6 monthsBuilding the internal systems that connect employees to leadership, product, and direction as your organization grows.
Leadership Visibility & Engagement
Leadership · StrategyStrengthening trust and clarity through structured executive forums, all-hands, and employee touchpoints.
Onboarding & Integration Redesign
Onboarding · RedesignHelping new hires and acquired teams ramp quickly, feel connected, and operate as one organization from day one.
Culture Systems Audit & Recommendations
Audit · RecommendationsA structured review of how your culture systems are working today — with clear recommendations for what to evolve next.
08 — Work With Me
If this resonates, I'd love to connect.
Whether you're growing, evolving, or looking to strengthen how your organization operates, I bring a systems-driven approach to culture and employee experience.